Provisions

Last updated: April 2026

1. Agreement to Terms

Welcome to Elaine Dryden. These Terms of Service constitute a legally binding agreement between you and Elaine Dryden, a jewelry brand operating through our website at elainedryden.com. By accessing our website, browsing our collections, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify, update, or change these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically to stay informed about our policies.

2. Eligibility and Account Registration

By using our website and services, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. If you are under 18, you may use our website only with the involvement and consent of a parent or guardian.

To access certain features of our website, including making purchases and saving items to your wishlist, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Elaine Dryden shall not be liable for any loss or damage arising from your failure to protect your account information. We reserve the right to suspend or terminate your account at any time for any reason, including violation of these terms.

3. Use of Website

Elaine Dryden grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include any resale or commercial use of the website or its contents.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service. Specifically, you agree not to:

• Use the website in any manner that violates any applicable local, national, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone use or enjoyment of the website
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website
• Use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attack the website via a denial-of-service attack or a distributed denial-of-service attack
• Use the website to transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• Impersonate or attempt to impersonate Elaine Dryden, an Elaine Dryden employee, another user, or any other person or entity

Violation of these provisions may result in immediate termination of your access to the website and may subject you to civil and criminal penalties.

4. Products and Pricing

Elaine Dryden specializes in creating elegant, minimalist jewelry pieces. We take great care to ensure that our product descriptions, images, and specifications are accurate and representative of the actual items. However, please note the following:

• Product Variations: Due to the handcrafted nature of some of our pieces and variations in natural materials such as gemstones and pearls, each item may have slight variations in color, texture, and appearance. These variations are not defects but rather characteristics that make each piece unique.
• Color Representation: While we strive to display product colors accurately, the actual colors you see will depend on your monitor, screen settings, and lighting conditions. We cannot guarantee that your display will accurately reflect the true color of the products.
• Pricing: All prices displayed on our website are in Euros (€) unless otherwise indicated. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after you place an order, we will notify you and provide options for substitution or refund.
• Quantity Limits: We reserve the right to limit quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, the same credit card, or orders that use the same billing and/or shipping address.

5. Orders and Payment

Order Placement

When you place an order through our website, you are making an offer to purchase the products in your shopping cart. All orders are subject to acceptance by Elaine Dryden. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in product descriptions, images, or pricing
• Suspected fraud or unauthorized activity
• Payment issues or inability to verify payment information
• Violation of these Terms of Service
• Shipping restrictions to your location

Payment Terms

We accept various payment methods as indicated on our website, including major credit cards, debit cards, and PayPal. By providing payment information, you represent and warrant that:

• You are legally authorized to use the payment method provided
• The payment information you provide is true, correct, and complete
• Charges incurred by you will be honored by your bank or credit card company
• You will pay all charges incurred by you at the posted prices, including all applicable taxes and shipping fees

All payments are processed securely through our payment processors. We do not store complete credit card numbers on our servers. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees.

Order Confirmation

After you place an order, you will receive an order confirmation email containing details of your order. This confirmation does not signify our acceptance of your order; it merely confirms that we have received your order request. We will notify you via email when your order has been accepted and is being processed.

6. Shipping and Delivery

Please refer to our Shipping Information page for detailed information about shipping options, delivery timeframes, and associated costs. Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier.

We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to customs delays, natural disasters, carrier issues, or incorrect shipping addresses provided by you.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges page for detailed information about our return policy, eligibility requirements, and refund procedures.

By making a purchase, you acknowledge and agree to the terms of our return policy as posted on our website at the time of purchase.

8. Intellectual Property Rights

The Elaine Dryden website and all of its contents, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, the "Content"), are the property of Elaine Dryden or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The trademarks, service marks, and logos displayed on the website are registered and unregistered trademarks of Elaine Dryden and others. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your Web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

Any unauthorized use of the Content may violate copyright, trademark, and other laws and could result in criminal or civil penalties.

9. User Content

Our website may allow you to post, submit, publish, display, or transmit content, including but not limited to reviews, comments, photos, and other materials (collectively, "User Content"). By posting User Content on or through our website, you grant Elaine Dryden a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

• You own or control all rights to the User Content you post
• The User Content is accurate and not misleading
• The User Content does not violate these Terms of Service or any applicable law
• The User Content does not infringe upon the rights of any third party

We reserve the right to remove any User Content at any time for any reason without notice.

10. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ELAINE DRYDEN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELAINE DRYDEN, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
• ANY CONTENT OBTAINED FROM THE WEBSITE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

12. Indemnification

You agree to defend, indemnify, and hold harmless Elaine Dryden, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the website shall be instituted exclusively in the courts of Paris, France. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Severability

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

15. Waiver

No waiver of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Elaine Dryden regarding the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the website.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: feedbacksupport@elainedryden.com

Thank you for taking the time to read our Terms of Service. We appreciate your business and look forward to providing you with beautiful jewelry and exceptional service.